• Quantity: Organisations may request any number of products for a total of up to $4,800 in administrative fees per fiscal year (July 1 to June 30). You can place as many requests as needed each year, as long as the total administrative fees for all of your requests do not exceed the maximum.
  • Budget: Organisations with annual operating budgets of $20 million or less are eligible to apply for products.
  • Nonprofits only:
    • Products are available only to qualifying nonprofits. Branches that share a tax ID with the main organisation may not place separate requests.
    • All Cisco requests are subject to a secondary eligibility review to verify that the organisation meets Cisco's philanthropy guidelines. In particular, an organisation must be able to show that its focus is on serving economically disadvantaged people. If an organisation does not meet these guidelines, Cisco reserves the right to deny a donation request at any time. TechSoup will not process payments for denied requests and will return submitted checks to the organisation.
  • Organisation types:
    • Eligible: The following organisation types are eligible to apply for products. Direct-service organisations that primarily serve economically disadvantaged people are eligible to receive Cisco donations. Please make sure that your organisation's primary mission and services correspond to one of the following organisation types.
      • Organisations that supply money, goods, or services to the poor
      • Job training, counseling, or assistance organisations
      • Organisations that provide rehabilitation to convicts, ex-convicts, alcoholics, drug abusers, or compulsive gamblers
      • Educational services and remedial reading and encouragement organisations
      • Organisations that provide aid to persons with disabilities
      • Certain community service organisations that mainly serve the poor
      • Low- to moderate-income housing assistance organisations
      • Organisations that provide care and housing of children, work to prevent cruelty to children, and combat juvenile delinquency
      • Organisations that provide care and housing for the aged
      • Organisations that provide youth development programmes, except those that focus on business or government
      • Community health planning organisations
      • Patient and family support organisations
      • Mental health care organisations
      • Environmental organisations that focus on conservation or preventing pollution
    • Ineligible: The following organisation types are not eligible to receive donations.
      • Affiliates of a national organisation, including the YMCA, Goodwill Industries, and the American Red Cross, that has more than 20 locations, even if those affiliates are considered separate entities and are not funded by the national organisation
      • Religious organisations without a secular community designation. To have a secular designation, an organisation must provide services to people regardless of their religious beliefs and must not propagate a belief in a specific faith. It must also have a tax ID (EIN) separate from that of the church or religious organisation.
      • Foundations, lending organisations, grantmaking organisations, or organisations that provide scholarships or other funding to individuals and other organisations
      • Sports, athletic, recreational, and social activity organisations
      • Camps
      • Non-direct service organisations or referral services
      • Schools, colleges, and related organisations
      • Cultural and historical organisations
      • Publishing, radio and television, film production, discussion, non-scientific study and research, and information giving and opinion organisations
      • Hospitals, fire departments, nursing homes, and ambulatory services
      • Health clinics, rural medical facilities, hospices, blood banks
      • Day care centers or child care activities
      • Organisations that offer Cisco Networking Academy training programmes (even if they were previously accepted for Cisco grants) or those that teach the Networking Academy curriculum as a single or separate component of their overall mission or services
      • Research organisations
      • Business and professional organisations
      • Farming and related activity organisations
      • Litigation and legal aid organisations
      • Legislative and political activity organisations
      • Civil rights organisations
      • Credit counseling services or financial education
      • Advocacy organisations, including Planned Parenthood organisations
      • Libraries and museums
  • Existing customers: Organisations that have purchased Cisco products within the last six months or that plan to purchase Cisco products in the next six months are not eligible for products in this program. This applies to purchases made directly from Cisco or through resellers or retail channels.
  • Substitutions: Cisco may substitute functionally equivalent products in a request.
  • Terms of service: Organisations that request Cisco products must agree to any applicable terms of service.
  • Cisco products only: Cisco requests may not include non-Cisco products. Organisations must request products from other programmes separately so they are not subject to the Cisco processing delay.
  • Anti-discrimination policy: Organisations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible. Organisations must be willing and able to attest that they do not discriminate on any of these grounds.
  • Case study: Recipient organisations must be willing and able to provide information to Cisco for the purposes of creating a case study or testimonial.
  • Product distribution:
    • Products will be distributed to qualifying organisations only, not to individuals.
    • Recipient organisations may not transfer or resell Cisco products.